“Listen to this!” fumes Mr. Duncan as he reads Carpenter’s letter While I was at work, I locked Binky in his own room—which I equipped with his own color TV

“Listen to this!” fumes Mr. Duncan as he reads Carpenter’s letter While I was at work, I locked Binky in his own room—which I equipped with his own color TV (with cable) and which I spent days wallpapering with animal pictures.  Then last night Binky somehow unlocked the door, ripped out my telephone, opened the refrigerator, smashed eggs all over my kitchen and my new Persian carpet, broke 14 of the china dishes my mother gave me when I got married, and squeezed toothpaste all over my Louis XIV settee I inherited from my grandmother! “Not only does she demand that I take poor Binky back after she’s abused him through her ignorance and neglect,” snapped Mr. Duncan, “but she wants me to pay $150,000 in damages for her car, her apartment, and her state of mind.”  Your boss is so upset that you decide to write Ms. Carpenter yourself. Write an adjustment refusal to Ms. Carpenter and include a copy of her contract.  It clearly states Roger Duncan’s policy:  refunds only if animals are returned in good health, and absolutely no warranty against damages.  Each pet comes with specific care instructions, including warnings about certain idiosyncrasies that could cause problems in the wrong environment. Despite the fact that Binky is probably traumatized by his experiences, Mr. Duncan has generously agreed to accept his return, refunding Ms. Carpenter’s $10,000.  However, he will not accept liability for any loss of property or for any claims of mental duress on the part of Ms. Carpenter.  Write the letter in an appropriate style. Return Address— Duncan’s Exotic Pets 4587 West Lafayette Place Cincinnati, OH 45201 Inside Address— Melissa Carpenter 876 Newton Avenue Cincinnati, OH 45402 Closing Lines— Sincerely Your name, Supervisor

Do you need us to help you on this or any other assignment?


Make an Order Now