Case study Questions 15-12 management problems typical of global systems was Unilever experiencing? management, organization, and technology factors were responsible for those problems? 15-13 How did Unilever’s new systems and

Case study Questions 15-12 management problems typical of global systems was Unilever experiencing? management, organization, and technology factors were responsible for those problems? 15-13 How did Unilever’s new systems and use of SAP HANA support its business strategy? How effective was the solution chosen by the company? 15-14 How did Unilever’s new systems improve operations and management decision making? 15-15 influence does the global business environment have on firms like Unilever and how does that affect its choice of systems?

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