Assignment 3: Calculating Return on Investment One of the challenges within training and development is providing decision makers with the bottom-line outlook regarding the programs of discussion. Leaders often wonder

Assignment 3: Calculating Return on Investment One of the challenges within training and development is providing decision makers with the bottom-line outlook regarding the programs of discussion. Leaders often wonder how much a training or development program will cost and what the short term or long-term impact will be of the training program. Practicing the skills needed to determine return on investment (ROI) and then presenting that to leadership is important for individuals in the field of training and development. For this assignment, you will read a brief scenario and calculate the return on investment (ROI) following the directions below. Scenario: Big Box Stores implemented a training program to increase sales of tools and other home improvement items in their stores in one region of the U.S. The training focused on enhancing displays of items needed for common home improvement projects and encouraging cross-selling of tools needed by customers to do the project. The training was a two-hour distance learning class originated from the corporate training complex to one-hundred employees at fifteen store locations in the southeast region. The employees earn an average of $12 per hour, with benefits being an additional 25% of salary. Sales in the home improvement departments at these fifteen store locations combined averaged $6,000 per week before the training and $7,500 per week after the training. Other costs involved in the program included: Directions: Your final product will be a Microsoft Word document and be approximately 2- to 3-pages in length and utilize one to two scholarly sources in your research. Your paper should be written in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation.

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